FREE SHIPPING on all orders of $60 or more. Add $7 for orders less than $60.*
*International Orders: Call for pricing.
Please call 1-800-777-3764 for rates.
By law, tax exempt status only applies when an institution pays the publisher directly for the purchase. We charge sales tax in the following states. These rates are subject to change without notice:
Q.) What payment options do you accept?
A.) Purchase Order, credit card, or payment by check - US Funds Only. Website orders are by credit card order only. We accept AMEX, Discover, Visa and Mastercard.
Q.) How can I obtain a quote?
A.) Our site offers the option of creating a quote for those items on your wish list. Use this quote for your requisition or school purchase order. Every school secretary or purchasing department loves to have the correct pricing! You can also use this quote as an order form to mail along with your check. To take advantage of this feature, simply add items to your shopping cart, then complete the checkout process. When it asks for payment information, instead of selecting credit card, select the "Obtain a Quote" option and then complete checkout. These quotes are not processed until your payment or official school purchase order is physically received in our Florida office.
This quote feature is provided for your convenience so that you may print it and attach it to a future order. No more having to call to request a quote and you can do it at your own leisure! By choosing "Obtain a Quote," our system will email the quote to you and to Frog! We'll just wait for the purchase order or check to come in and match it up with the quote. To save time on a purchase order, all you have to do is write the order number that is on the quote. No more writing or typing out all of the items and item numbers!
Q.) Where do I send my purchase order?
A.) You can email it to us at email@example.com (preferable since emails are a bit more reliable) or fax it to us at 352-588-0863. You can also mail a PO or check to:
11820 Uradco Pl., Ste 105
San Antonio, FL 33576
Q.) You're not on our vendor list. Now what?
A.) We have many ways for you to purchase!
If your school or district uses BuyBoard, we are a BuyBoard vendor under proposal #487-15 - Instructional Materials, Classroom/Teaching Supplies & Equipment.
If your school or district uses TIPS-USA, we are a TIPS-USA vendor under contract #171002, Books and Library and Educational Materials. Oftentimes, your school or district will just need a W9 sent to them in order for you to place an order with us. Request a W9 by emailing firstname.lastname@example.org or call 800-777-3764 to have it emailed or faxed to you.
We are a sole source provider of our materials. They can only be purchased at www.frog.com, or by calling Frog Publications directly at 800-777-3764. We have a sole source affidavit we can send to your purchasing department to become a sole source vendor with your district or school. A sole source affidavit may be obtained by calling Wendy Alli at 800-777-3764 x 206 or email email@example.com.
We are on hundreds of bid lists. If we are not on your bid list, please notify us!
Q.) How much is shipping and handling?
A.) We ship via UPS or Priority Mail (our choice):
Shipping is FREE on all orders of $60 or more. Add $7 for orders less than $60.†
Other expedited shipping methods are available. Call for pricing.
†International Orders: Call for pricing.
Q.) What are your hours of operation?
A.) We are open Monday-Friday from 8:00 AM to 4:30 PM EST. But, you can always go to our website at www.frog.com which is available 24/7!
Q.) What is your return policy?
A.) As always, we guarantee your complete satisfaction with a 30-day approval period.* To return any item, call us at 800-777-3764.
*Drops in the Bucket books are non-refundable.
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